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Demand for Food Delivery Has Skyrocketed. So Have Complaints About Some Drivers

A soaring demand for food delivered fast has spawned small armies of couriers — and increasing alarm — in big cities where scooters, motorcycles and mopeds zip in and out of traffic and hop onto pedestrian-filled sidewalks as their drivers race to drop off salads and sandwiches. Officials in Boston, New York and Washington, D.C., have started cracking down on delivery companies by issuing warning letters, seizing illegally registered or driven vehicles, and launching special street patrols to enforce speed limits. The pushback is not limited to the U.S.: There have also been a series of crackdowns in London and other British cities. For their part, the delivery companies have pledged to work with city officials to ensure that all of their drivers operate both legally and safely. In a letter this week to food delivery companies DoorDash, Grubhub and Uber, Boston officials cited an “alarming increase in unlawful and dangerous operation of motorcycles, mopeds and motorized scooters” that they said put the drivers, other motorists and pedestrians “in imminent danger.” The letter alleged that some drivers were operating unregistered vehicles and breaking traffic laws, and warned of an imminent crackdown on the vehicles. It also demanded that the companies explain how they can ensure their drivers are operating safely. The Massachusetts State Police said they identified dozens of mopeds and scooters that were improperly registered or being operated by unlicensed drivers. Fourteen illegal mopeds and scooters were seized Wednesday in one Boston neighborhood alone. In New York City, authorities have seized 13,000 scooters and mopeds so far this year; on Wednesday, they crushed more than 200 illegal mopeds and other delivery vehicles. Authorities in Washington, D.C., meanwhile, launched a program Wednesday called Operation Ride Right to ensure drivers of two-wheeled vehicles are complying with the law. Since it began, authorities have made five arrests and impounded 17 mopeds. “They have terrorized many of our pedestrians, particularly our senior and older adults,” New York City Mayor Eric Adams said Wednesday at an event in which motorized two-wheeled delivery vehicles were destroyed. “Riders who think the rules don’t apply to them, they’re going to see an aggressive enforcement policy that’s in place.” When food delivery services had their major resurgence during the COVID-19 pandemic, most drivers used cars to deliver their fare. That led to increased traffic congestion, prompting a shift to motorcycles and other two-wheeled modes of transportation. The drivers, many of them immigrants from Latin American countries but also from West Africa and South Asia, say they are just trying to earn a living and are providing a service that gets customers their food fast. “We’re not all bad,” said Luis López, a delivery driver from the Dominican Republic who spoke to The Associated Press on Friday from his motorcycle in an area of multiple fast-food restaurants near the Boston Public Library. “We come to work, to earn a living, pay the rent and send something to our families.” López, who came to the U.S. about three years ago, acknowledged that some drivers are unlicensed or driving unregistered vehicles, and he’s seen them running red lights and onto sidewalks, menacing pedestrians. Some people are so reckless that they’re also putting other delivery drivers at risk, he said. He said he was among a group of 10 delivery drivers outside […]
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Thursday, 25 July 2024

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